Privacy notice for exchange customers.
This page explains the general categories of personal data that may be processed in connection with exchange requests.
Data collected
Depending on the request, collected information may include name, contact details, account details, verification documents, transaction information, wallet details, communications, device data, and compliance review records.
How data is used
Data may be used to provide services, respond to requests, conduct compliance checks, prevent fraud, maintain records, improve site operation, and meet legal obligations.
Retention
Records may be retained as required for legal, compliance, accounting, operational, dispute-resolution, and fraud-prevention purposes.
Security
Administrative, technical, and organizational measures are used to protect information. No online service can guarantee absolute security.
Customer rights
Customers may request access, correction, deletion, restriction, or other rights where applicable under relevant law.